Exquisite Lanzhou "embroidered"

  If you open the column,

  "Let the people live more conveniently, comfortably and beautifully in the city", "Urban management should be as elaborate as embroidery", "We should be good at using modern scientific and technological means to realize intelligence, but also improve the level of refinement and embroider the quality brand of the city through the care, patience and ingenuity like embroidery". Since the 18th National Congress of the Communist Party of China, the important instructions of the Supreme Leader General Secretary on the refined management of the city have pointed out the direction of our efforts and provided important follow-up.

  "Cities are people’s cities, and people’s cities are people." In recent years, all localities have conscientiously implemented the spirit of the important instructions of the General Secretary of the Supreme Leader, adapted measures to local conditions, made precise policies, and strived to explore new ways of refined management that conform to the law of development and local conditions.

  From now on, People’s Daily launched a series of reports on "Exploring New Ways of Fine Urban Management", and selected several cities for in-depth interviews to show new practices, achievements and experiences in urban management.

  In Lanzhou in June, the mountains and rivers are covered with green flowers, and the Yellow River that passes through the city goes to the east.

  At the Lantie Pumping Station Project of Yellow River Regulation, the abandoned pumping station building was demolished at the end of last year. On the newly-built viewing platform of more than 500 square meters, there are two quaint and elegant viewing pavilions, which are integrated with the Yellow River customs line. Ma Ying, a native of Lanzhou, has never left Lanzhou from elementary school to university and then to work. She was deeply touched by the changes in the Lanzhou section of the Yellow River. "Now the dam is solid and tree-lined, more beautiful and safer." On weekends, Ma Ying will walk along the Yellow River amorous feelings line, or accompany her parents, or ride with her friends. "It feels like being in the garden."

  In August last year, General Secretary of the Supreme Leader emphasized that the city belongs to the people, and urban construction should implement the people-centered development idea to make people’s lives happier. Gold cups and silver cups are not as good as public praise, and it is really good for the masses to say yes.

  Implementing the spirit of the important instructions of the Supreme Leader General Secretary, Lanzhou focuses on the modernization of urban governance capacity and strives to create a harmonious and livable new Lanzhou. "Urban management should be as delicate as embroidery." Li Rongcan, member of the Standing Committee of Gansu Provincial Party Committee and secretary of Lanzhou Municipal Party Committee, said that it is necessary to spend "embroidery" thoughts on details, make "embroidery" efforts in details and make "embroidery" articles in details, and implement fine management in every street and every time to create a beautiful and exquisite face of Lanzhou.

  Citizen participation in closed-loop management

  Last year, the "Handshot" platform accepted more than 50,000 problems, and 98% of them were settled on schedule.

  "There is a road collapse in Newport City." Chen Qi took two photos with words and uploaded them to the "hand-to-hand" platform of Lanzhou city management through WeChat. She works in Tuanjiexin Village Street, Lanzhou City, and is the first batch of urban management supervisors in the city. “‘ Handshot ’ It is convenient to reflect problems and quick to handle, which is very popular among the public. "

  "Our supervisor has a name, called ‘ Woodpecker ’ It means to pick out the problems in urban management. " Chen Qi said that she reflected more than 200 problems every month on average, and was rated as an excellent urban management supervisor in Lanzhou last year. "I also mobilized five friends around me to join ‘ Woodpecker ’ Team, many hands make light work. "

  "In urban management, the masses are troubled, and the grassroots sometimes ‘ Visible but not in charge ’ , functional department ‘ I can manage it, but sometimes I can’t see it ’ 。” Taking "serving citizens, inviting citizens to participate and satisfying citizens" as the starting point, Lanzhou has established and improved the mechanism of citizens’ participation in urban management, hired enthusiastic citizens to form a team of urban management supervisors, and timely discovered and reported urban management problems.

  "After receiving complaints from citizens, we will deal with them at the first time and implement closed-loop management. The complaint information is fed back to the districts and counties through the system, and the districts and counties quickly dispatch relevant departments or units according to their management responsibilities, requesting that they be settled within a time limit and inform the complainant of the results. " Zhu Shengchun, head of the Lanzhou Digital Supervision and Command Center for Urban Management, said that the "hand-to-hand shooting" platform handled more than 50,000 urban management problems last year, with an average of more than 100 cases per day, and the completion rate reached 98% on schedule.

  Intelligent recognition assisted classification

  Relying on big data supervision, the correct garbage delivery rate in the demonstration community is 95%

  Zhang Huanhuan, deputy director of Yangjiayuan Community in Jiuquan Road, Lanzhou City, now has a new responsibility to guide the garbage classification in the community.

  "The trash cans of four colors collect harmful waste, kitchen waste, recyclables and other garbage respectively." Pointing to the classified trash cans placed in Huayang Mingju Community, Zhang Huanhuan said that as long as residents put them in accurately, they can get points, and with the accumulated points, they can exchange laundry detergent, towels, soap and other daily necessities at the "Women’s Jiamei Points Supermarket" in the community. After the outbreak of COVID-19, supermarkets added medical masks, disinfectant and other convertible items to meet the actual needs of residents.

  "Every community in the jurisdiction has a barrel supervisor to guide and help residents to put it correctly according to the fixed delivery time." Zhang Huanhuan said that recently, the community began to apply artificial intelligence identification technology, and the staff can guide residents to put garbage correctly in the office in real time. This system has realized a new three-level management model of "garbage classification+internet plus Big Data" in property communities, communities and streets, which has reduced the manpower required for garbage classification and greatly improved the supervision efficiency.

  Today, Huayang Mingju Community, with 144 households, has become a waste classification demonstration community in Lanzhou, with 100% participation rate of residents in waste classification and 95% correct delivery rate.

  "Garbage classification, testing the refinement of urban management." Mao Zhengyu, head of the waste classification management section of Lanzhou Urban Management Committee, introduced that in March this year, Lanzhou started the construction of 54 streets and 340 community domestic waste classification areas in the main city, and the coverage rate of the areas will reach 100%.

  Living environment improves quality

  Continuous improvement of air quality, steady progress of urban greening, green coverage rate of nearly 40%.

  According to the latest monitoring data from the environmental protection department of Lanzhou City, as of June 11th, the number of days when the ambient air quality reached the standard in Lanzhou City reached 139 days, an increase of 2 days year-on-year. "This is the best period of the city’s ambient air quality since the country implemented new standards to evaluate air quality in 2013, and it has maintained a continuous improvement trend." Yang Jihong, head of the Atmospheric Office of Lanzhou Ecological Environment Bureau, said that Lanzhou City has gradually formed a set of fine and scientific air pollution prevention and control measures. The city has adopted high-tech means such as radar and drones to form a real-time monitoring system that is horizontal to the edge and vertical to the end, leaving no gaps and dead ends.

  "In the past, during the prevention and control of air pollution in winter, construction sites in the city had to stop working. In the past two years, the environmental protection department has implemented refined classified management, and the construction site can only achieve six items such as 100% washing of vehicles entering and leaving ‘ 100% ’ Dust suppression requirements can be constructed during the whole winter defense period to ensure that production and environmental protection are correct. " Yang Jihong said that Lanzhou City has gradually optimized the sanitation operation mode, and explored the sanitation operation modes such as carpet dust collection, mechanized cleaning, time-sharing cleaning, all-round sprinkling, and refined cleaning, which not only avoided sprinkling water all day, but also effectively suppressed dust.

  The sky is turning blue and the city is turning green. The small garden in Lintao Street, Xigu District, Lanzhou City was originally a corner of the city where construction waste was mainly piled up. "On the basis of listening to the opinions and needs of the citizens, we built a small garden in Lintao Street last year." Zhao Shengmin, director of the Xigu District Urban Greening Management Office, said that it has now become a green street garden in the city, and facilities such as seats, garden lights and lawn lights have been installed, which has won praises from surrounding residential areas.

  This year, Lanzhou plans to add 10 small gardens, with broken walls and green flowers, to improve the quality of citizens’ living environment. During the "Thirteenth Five-Year Plan" period, 482.5 hectares of urban green space were newly renovated, and 79 small parks and green spaces were newly renovated and expanded. At present, the green area of Lanzhou urban built-up area is 7868.46 hectares, with a green rate of 35.43% and a green coverage rate of 39.81%. (Reporter Dong Hongliang, Wang Jintao)