State Post Bureau： In November, the China Express Development Index was 406.4, up 20% year-on-year.

　　CCTV News:According to the official micro-news of the State Post Bureau, it is estimated that the China Express Development Index in November 2023 was 406.4, up 20% year-on-year. Among them, the development scale index, service quality index, development ability index and development trend index were 502.7, 561.7, 268.6 and 65.4, respectively, up by 27.8%, 16.7%, 14.5% and 11.4% respectively. In November, the industry scale rose sharply, and cross-border development achieved positive results, effectively supporting domestic and international online consumption.

　　In November, the scale index of express delivery development was 502.7, up 27.8% year-on-year. From the sub-indicators, it is estimated that the year-on-year growth rate of express delivery business in November will be around 30%, and the business income will increase by about 27%. In November, the scale of the express delivery market accelerated, with the business volume exceeding 13 billion pieces, and the monthly increment is expected to exceed 3 billion pieces, a record high. On the one hand, the industry made every effort to guarantee the "double 11" promotion in China (from November 1st to November 16th), and collected 7.767 billion express parcels, up 25.7% year-on-year. On November 1 ST and November 11 th, the volume of express parcels reached 626 million and 639 million, respectively, running in two peaks, and the gap between the two peaks was further narrowed. On the other hand, express delivery companies continue to make efforts in overseas markets to meet the diversified delivery needs of overseas consumers on "Black Friday" and "Cyber Monday" and promote the rapid growth of cross-border delivery. The cross-border business volume of some express delivery companies has increased by over 70%.

　　In November, the express service quality index was 561.7, up 16.7% year-on-year. From the sub-indicators, the public satisfaction of express delivery service is expected to be 83.1 points, up 1 point year-on-year. The 72-hour punctuality rate in key areas is expected to be 80.5%, up 8.2 percentage points year-on-year. On the one hand, express delivery enterprises promote the deep integration of digital intelligence technology and warehousing integrated service, orderly aggregate pre-sale parcels and pre-sale warehouses, realize the organic combination of "post station+intelligent express cabinet+unmanned vehicle delivery", effectively relieve the peak service pressure, continuously improve the service timeliness, and realize the minute-by-minute delivery of many parcels, making the peak season consumption more secure, assured and warm. On the other hand, express delivery enterprises innovate the integrated marketing service mode of "warehouse distribution+warehouse broadcasting", and build a multi-service system such as multi-warehouse collaboration, reverse full custody, and delivery and loading integration to provide end-to-end smart supply chain solutions for brands and provide consumers with high-quality services.

　　In November, the express development capability index was 268.6, up 14.5% year-on-year. During the "double 11" period, in order to ensure the safe and efficient delivery of parcels to consumers, express delivery enterprises increased their resources in advance, increased their personnel reserves, and steadily improved their service capacity in peak season. First, improve transportation capacity through multiple channels. Industry-owned airlines have newly opened two all-cargo international routes of "Shijiazhuang = Tokyo" and "Kunming = Yangon", effectively supporting enterprises from Hebei and Yunnan to go to sea, and the aviation service capabilities in East Asia and Southeast Asia have been enhanced. Express companies use the China-Laos Railway International Train from Huaihua to Vientiane to help accelerate the development of local agricultural products trade. In Wuxi, the mode of "air-rail combined transport" was piloted, and express delivery by subway promoted efficient transshipment between air freight stations and urban distribution centers, improved the utilization efficiency of existing urban rail transit resources, and eased the pressure of road traffic. The second is to strengthen infrastructure construction in multiple regions. Express delivery enterprises built and upgraded hub distribution centers in many places, Lanzhou "Asia No.1" was put into operation, Hainan headquarters and aviation logistics hub base and Changsha smart logistics industrial park were accelerated, and the energy efficiency of industry distribution and distribution was further improved. The third is to enhance cross-border support capabilities in various ways. Express companies increase international charter flights, increase the handling capacity of cross-border warehouses, pay taxes and fees on the line, deliver heavy goods and dispatch services, optimize the landing service plan, and improve the efficiency of digital customs clearance.Further enhance the certainty and timeliness of cross-border delivery.

　　In November, the development trend index was 65.4, up 11.4% year-on-year. In November, the industry was greatly promoted through excellent service, strong transportation capacity and high-quality support line. It is expected that the express delivery market will run smoothly in December, and the whole year will usher in a perfect ending.